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SHIPPING POLICY
SHIPPING POLICY - RAADHA JEWELS
At Raadha Jewels, we aim to deliver your products safely and on time. This Shipping Policy explains how we process and ship orders across India.
Order Processing Time
- All orders are processed within 1–3 working days after successful payment.
- Orders are not processed on Sundays and national holidays.
- In case of unexpected delays (high order volume, stock issues, etc.), we will notify you.
Shipping & Delivery Timeline
We ship across India.
Estimated delivery time after dispatch:
Metro Cities: 5–7 working days
Non-Metro Cities: 7–9 working days
Remote Locations: 8–10 working days
Note: Delivery timelines may vary based on your location.
Shipping Charges
- Shipping fees (if applicable) will be shown at checkout before payment.
- Offers/Free Shipping may apply based on promotions or minimum order value.
Courier Partners
- We ship using trusted courier partners inside India.
Tracking details are shared via SMS/Email/WhatsApp once the order is dispatched.
Tracking Your Order
Once your order is shipped, you will receive:
Tracking ID
Courier partner name
Tracking link
You can check real-time status until delivery.
Delivery Attempts
The courier partner will attempt delivery 2–3 times.
Delivery may fail due to:
Incorrect address
Wrong phone number
Customer unavailability
In such cases, the package may be returned to us.
Delays & Exceptions
Raadha Jewels is not responsible for delays caused by:
Weather conditions
Festivals or holidays
Strikes or natural events
Courier operational issues
We will assist you in tracking your order, but final delivery is handled by the courier company.
Delays & Exceptions
If the parcel looks opened, damaged, or tampered, please:
Do NOT accept the delivery
Record a video/photo if possible
Contact us within 24 hours
We will help you with a replacement as per our replacement policy.
International Shipping
- International shipping is not available at the moment.
We currently ship within India only.
Contact Information
📧 support@raadhajewels.com
📱 WhatsApp: +91 8104672005
🌐 www.raadhajewels.in