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FAQs
Frequently Asked Questions.
Find quick answers to all your questions about Raadha Jewels. From jewellery care and daily wear guidance to returns, exchanges, delivery timelines, tracking support, and order issues-we’ve covered everything to make your shopping experience smooth and worry-free. Still need help? Our support team is always here for you!”
Shipping All Over India
We deliver across India with trusted partners. Fast, safe and reliable shipping so your favourite jewellery reaches you on time.
72 Hours Return After Delivery
You can request a return or exchange within 72 hours of delivery for damaged or incorrect items with an opening video.
Secure Payment
Your payments are 100% secure with encrypted checkout, trusted gateways, and safe UPI/card transactions.
Keep your jewellery dry and clean after every use. Store it in an airtight box and avoid perfumes, lotions, or chemicals. Although our jewellery is waterproof, we recommend removing it before swimming or bathing for longer life.
Yes! Our jewellery is lightweight, skin-friendly, and crafted for daily wear-perfect for office, college, outings, and everyday use.
Yes, but only for the following cases:
✔ Wrong product received
✔ Damaged item
✔ Missing item
✔ Quality issue
To be eligible, please contact us within 2 days of delivery and share a full 360° unboxing video as proof.
Orders usually reach you within 5-7 working days, depending on your location.
A tracking link will be shared once your order is shipped.
Note: During festivals or sale days, deliveries may take a little longer due to high volumes.
We sincerely apologise if this happens.
Just contact us on Instagram or WhatsApp within 2 days and share the 360° unboxing video.
We will verify and arrange a free replacement or refund based on the issue.
Orders are processed quickly, so changes are not always possible.
But if you contact us immediately after placing the order, we will try our best to help before it gets shipped.